Privacy Statement

Maintaining your privacy while visiting our website is a prime concern to us at Centiva. We want you to understand Centiva’s policies surrounding the potential collection and use of your personal information. This privacy statement discloses what information we may gather, how we may use it, and how to correct or change it.

Information Automatically Logged

Your IP address is used to gather broad demographic information. We may use cookies to deliver content specific to your interests. The demographic and technical data collected at our site is used to help diagnose potential problems and to administer our website. We do not sell, rent, or otherwise disclose this information to other companies.

What are cookies and how are they used?

Centiva’s site, like many other commercial web sites, may utilize a standard technology called “cookies” to collect information about how our site is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing our site, a cookie may be used to identify your browser as one that has visited the site before.

Information Request Forms

Our site’s Information Request page may require users to give us contact information like their name and email address. We use customer contact information from this form to send the user information and promotional material about our Company. If you have voluntarily provided personally identifiable information, we may, from time to time, send you mail or e-mail regarding our products and services. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We do not sell, rent, or otherwise disclose this information to other companies.

How do we protect your information?

We exercise great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection, and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.

Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.

We will review our security arrangements from time to time as we deem appropriate.

Children’s Information

Centiva is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. Centiva does not knowingly collect information from children under the age of 13 nor does it target its website to children under 13. If we determine that an individual under the age of 13 has submitted information to the Centiva website, we will delete that information.

External Links

This site contains links to other sites. Centiva is not responsible for the privacy practices or the content of such websites.


This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Centiva shall use reasonable efforts to comply with the terms of this privacy statement and shall react promptly in order to correct any failure to do so. Notwithstanding the foregoing, Centiva does not warrant that its performance under this privacy statement will be error-free.


You are welcome at any time to opt-out of receiving promotional/marketing information from us. Send an email to with your request to be removed from our electronic or postal mailing list.

Additional information about privacy

If you have any questions about this Privacy Statement, the practices of Centiva, or your dealings with this website, you can contact us at the postal address, phone number, fax number, or email address listed below.

Corporate Headquarters and Factory

1701 Mars Hill Rd.
Florence , AL 35630
Phone: 256-767-4990
Fax: 256-760-1763
Toll Free: 800-633-3380
Customer Service: 888-CEN-TIVA